Some Eastern philosophy based on Buddhist ideas do promote a Cultural consideration in hospitality management essay personal culture but even these ideas become skewed when hierarchical monasteries promote a collective culture all of their own.
Morality and ethics had in the past been neglected; however as a result of the developments in the industry it is now indispensable that managers have personal competencies as well as ethical traits such as trustworthiness, honesty, respect for others, leadership among others.
It argues that a person faced with a challenge is in a position to respond constantly and in compliance with their moral principles and are happy with the decision made in full view of others.
She informed her employer of her pregnancy and took 3 days sick of. Hence, the mitigation of these social problems is very vital in order to prolong the quality of tourism and hospitality services Hall, This essay will first examine the basics of culture to help give a theoretical background to my proposed set of characteristics that involve the successful execution of my career.
Unethical environment or practices often lead to extra organizational costs, thus there is a need for hospitality businesses to promote an ethical climate in the working place to avoid this. A reputation for ethical practices in any business activity can be a competitive edge. Various countries such as India, Gambia, Sri Lanka, America and United Kingdom as well as tourism organizations are by now practicing this form of tourism.
Concern for ethical behavior in the hospitality sector is quite obvious. Conclusion This paper has examined the impacts of ethics in tourism and hospitality industry. The differences among the human race are everywhere and the denotation of such individualities create challenges for those wishing to attain a successful career based in international exposure.
World Travel and Tourism Council clearly identified hospitality industry impacts as involving water consumption, energy consumption, chemical use and atmospheric pollution, purchasing and waste water management.
It is merely a reference frame in which to generalize a certain group of people. Being able to compare and measure the similarities and difference between different cultures has allowed this management practice to blossom and become a practical tool.
On the other hand teleological view can be taken to be consequential. It is important to note that managers face a difficult task deciding what is ethically right and may sometimes be controversial.
The indispensable link between tourism and hospitality industry and the social and physical environments implies that the industry survival largely depends on its capacity to not only maximize its benefits but also reduce its negative impacts on the societies and environments.
This abstractness represented in religion is the source of much of the abstract quality of culture itself. Researchers have disclosed that some people consider themselves to be more ethical and moral than their colleagues in the workplace.
Nowadays most customers believe that competing services and products are reasonably alike in terms of quality.
Most of the European hospitality organizations understand what is responsible and ethical and have publicized their code of ethics. Ethics in the Tourism Industry Tourism is currently one of the top industries driving the global economy, with virtually all countries having an increase opportunity to play a part either as the source market or the tourist destination.
Hospitality professional is faced with an ethical dilemma of whether to give priority to profits or the customers. Cross Cultural Management Theory Cross-cultural management theory is based largely on the combination of several fields of study.
The literature pertinent to this subject suggested many important aspects that can be helpful in deciphering the many models and approaches that have been created in recent times.
Management process and in particular setting organizational priority affects the realization of ethical conduct by identifying the values that the management deems as important.
Quality Hospitality establishments and their management should always ensure the quality of their guests and employees.
To the situation at hand to eventually produce an argument that suggests that a firm understanding in the ideas and theories related to cross cultural management are integral to becoming proficient and successful in their practical application.
The more general research on the topic of national culture and how it can be applied can be difficult to understand in its totality. Ethical leaders lead by example in restoring trust in business by stimulating ethical conduct of all the employees and having a clear understanding of ethical quality and progress of the hotel and taking necessary measures on the basis of facts.
Unethical practices not only ruin the name of the organizations but also have a huge cost involved. She argued that certain areas of concern were poignant in grasping the challenges of this industry and highlighted employment issues, taxation levels and environmental issues as major concerns.
In order to understand the idea of culture, the word itself must be further analyzed to determine the root impulses of its application. Impacts of Ethics in the tourism and hospitality industry Decision making Ethical decision making is mainly influenced by the type of ethical issue faced; ethical dilemmas are classified according to their strength with participants more likely to respond as per the ethical principle if the dilemma is considered important.
Values shape shift and alter all the time as new leaders present new concepts that call for such transformation. The status quo in the development of research on cultural dimensions can now be qualified by two words: In the last few years responsible or sustainable tourism has emerged as a key trend globally as consumer market trends shift towards ethical consumption.
Hospitality revolves around relationships between two persons one who requests and expects a quality and honest service and the other person expected to meet that request in a professional manner. Mangers must reflect on their daily decision as well as their behavior to the business partners and clients Wallace, The mysterious nature of life itself and the unknowable forces that surround us need to be incorporated in our lives and religion as a cultural expression allows this irrational and often emotionally charged human impulse.
A good example is the recent case between Walton v The Nottingham Gateway Hotel Ltd Miss Walton worked for more than 13 hours for three days as a housekeeper at the hotel.cultural diversity in hospitality management The bachelor´s thesis investigates cultural diversity in the hospitality management.
It aims at presenting effective ways to improve cultural diversity in a workplace. Managing Cultural Diversity in Hospitality Industry Part One: Introduction People always talk about workforce diversity, such as age, religion, gender, etc. However, inadequate attention has been paid to the cultural diversity issues, especially those that come from labor migration (Baum, Devine &.
HEAD: Cross Cultural Management 1 Cross Cultural Management: A Perspective in China Name Management XXX Cross-cultural Management Instructor Date Cross Cultural Management 2 Abstract A significant amount of research that has been conducted in reference to cross-cultural issues in China.
CULTURAL DIVERSITY IN HOSPITALITY MANAGEMENT The bachelor´s thesis investigates cultural diversity in the hospitality management. It aims at Culture, diversity, cultural diversity, management, cultural diversity training, cultural diversity management, lodging business, hotels, tourism.
International Marketing Strategy FE VT Master Thesis Effects of cultural differences in international business and price negotiations - A case study of a Swedish company with operations in e.g.
International Journal of Culture, Tourism and Hospitality Research Volume 9, Issue 1 Cultural issues in tourism, hospitality and leisure in the Arab/Muslim world.Download